Shipping policy

Shipping & Return Information:

Shipping Fees:

  • EGP 80: Cairo and Giza
  • EGP 90: Delta region, Alexandria, Canal Cities, Beni Suef, and Fayoum
  • EGP 120: North Coast, Assiut, Sohag, Qena, Luxor, and Aswan
  • EGP 150: Sharm El Sheikh, Hurghada, and Matrouh

Return Shipping

Return shipping arrangements and costs will depend on the reason for the return.

If the return is due to a damaged, defective, or incorrect item, we will provide you with the appropriate return instructions.

For returns requested for other reasons, return shipping costs may be the responsibility of the customer. Any applicable shipping charges will be communicated before the return is completed.